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Welcome to RelMS
RelMS, short for Relocation Management Systems, is a powerful suite of software and hardware applications which facilitate increased productivity in companies who specialise in the physical transport of goods. If removals and transport are your business, find out how you can increase the efficiency of your bottom line with RelMS.
RelMS is a program designed specifically for the moving and storage industry to bring greater customer satisfaction, give your company a professional image and a healthier bottom line. Using RelMS as your sales tool, you will quickly discover that surveys will be conducted faster and more accurately, maximizing your opportunities to close the sale. RelMS may be customized with your preferred options and presentations to suit your way of doing business. Overview of Problem Domain Accurate pricing of any removal work requires an understanding of a range of variables. In order to provide a quotation, the consultant will commonly note the items to be removed, their destination and several other critical factors. The consultant then returns to the office and calculates a removal cost based on their notes. Pricing is determined primarily by the volume, weight and destination of the items to be moved.
This information is used to create a quotation that is subsequently mailed to the client. Furthermore, if the quotation is subsequently accepted by the client, the job is commonly undertaken in the absence of the person who recorded the inventory. The moving company may also not be provided with details from the consultant as to the scope of the job.
The problems with this arrangement are many, namely:
- There is a significant amount of time needed to generate a quotation.
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The delay in providing a quotation to the client when there attention is focused on the move denies the person generating the quotation the opportunity to close the sale.
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The inclusion of the volume of items to be transported allows competitors to rapidly produce a competing quotation based on your measurement efforts that the prospective client has shared with them.
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The lack of communication between the consultant who provided the client with the quotation and the actual moving company can result in clients taking advantage of the naïveté by requesting additional items to be transported that were not within the scope of the quotation.
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The potential for the consultant who provided the client with the quotation, through absent-mindedness or lack of knowledge, may forget to detail the type and quantity of equipment and packing materials needed by the moving company to perform the job.
It is the objective of RelMS to provide a quotation system that seeks to reduce the effects of one or more of the above-mentioned problems. This is achieved with a quotation system comprising of a means for:
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Recording details of the client for whom the quotation is being generated.
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Selecting items relevant to the quotation.
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Detailing the equipment and ancillary items needed to complete the service of the selected items.
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Calculating a total cost of the quotation based on the selected items, equipment and ancillary it.
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Every Item can be linked to a multimedia presentation.
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Presentations are easily accessed from every page.
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Easily configured to how you do business.
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Fully integrated with Microsoft Office.
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Ability to email or fax inventories, booking sheets, quotes, contracts to customers or headquarters.
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Reporting functions.
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Built in calendar; view sales peoples schedules and book surveys from a remote location.
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Every city, state, zip code, province, country in the world is accessible by search functions.
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Follow up reminders.
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Tariff Integrations.
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RelMS is accessible through a central MSSQL database giving your company the ability to access information from any RelMS system in your company whether it is on the next desk or another part of the country.
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Powerful pricing engine.
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Many more.
- Faster, more Accurate and more Consistency.
Tablet PC or UMPC - Recommended hardware is Toshiba Protégé and Pioneer Dreambook PC 700
Desktop –
Microsoft word - http://office.microsoft.com/en-us/word
Adobe Acrobat Reader (free) – http://www.adobe.com/products/acrobat/readstep2.html |
